Great car wash for the price! Nice employees.
I'll be going back to the auto dealership and see what they can do to help me get rid of the scratches otherwise I might have to go through my insurance. All this right before Thanksgiving.
I should have done by myself at home instead of spending $25.
Worst car wash I have ever had. Very poor in cleaning inside or outside. I would not recommend at all. I haven’t seen any difference before and after the wash.
This was my first time visiting this car and I do not recommend using them. The attendant spoke to me only in Spanish and would not change to English. The wash did not fully clean my car, probably because some of the cloth rollers were not working. Based on the price and service I will not be using them in the future.
I went there with my mother for a car wash. I had gotten my new car Monday 11/20/17. I was mainly looking to get my exterior windows and mirrors cleaned. However, I ended up purchasing the deluxe car wash since that was a better deal. It was $17 plus $2 dollars more since it was an SUV bringing the total to $19 dollars. After going through the machine wash my windows were still dirty. There was a smudge stain on the back window that still had not gone away as well as around the edges and still smudges around the front windshield. We pulled around to the interior vacuum and window cleaning guy. We were telling him to clean the windows better and told him to get the manager since it was not being done well. Then I saw scratches on my brand new SUV. Three four inch scratches on the driver side rear corner and one across the back of the roof just past the antenna a foot long. The manager, who just goes by Kim, I asked for his full name and he refused to give it, said the reason for the scratches were because birds had scratched my car and they do not clean the outer edges of the windows. To be clear birds did not scratch my car, his machine did. We asked for a refund and he refused. He also said feel free to call the police if you think this is stealing. After that, we decided it was best to leave. We won't be coming back here again.
The employees are very nice, but with only one attendant, they cannot keep up. My first visit, they didn’t vacuum or clean glass, so I had to drive back around and wait in line again while the one attendant cleaned another car. Line was long, and he tried hard, but it’s too much. After an hour or so, I drove back home and re-cleaned my glass and wheels, and got the bugs off the front that were missed. For $20 plus, I expect a bit more than this. Won’t go back.
In short they put a foot long scratch along the top of my roof just past the antenna and 3 4-inch scratches on the rear driver side corner with their machine. Buyer beware before taking your vehicle here. Full details below.
Stone Ridge Car Wash is a US Car Wash based in Chantilly, Virginia. Stone Ridge Car Wash is located at 24651 Southpoint Dr, Chantilly, VA 20152, USA.
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